Support

Need help with the Smethurst Connect app? We're here for you.

Email us

contact@jordansmethurst.com

Call us

0151 662 0497

Response time

We aim to reply within 1 business day.

Frequently asked questions

How do I reset my password?

Use the "Forgot password" link on the login screen — you'll receive a reset email within a few minutes.

I can't see my property in the portal

Properties appear once your agent has assigned them to your account. If one is missing, email us and we'll check the assignment.

How do I upload documents?

Open the "Documents" tab in your portal and follow the prompts for any outstanding requests from your agent.

Smethurst Sales & Lettings — Liverpool Property Investment Specialists